Request/Call Logs

Request/call logs store recent execution results of REST or SOAP flows, as well as scheduled job flows. They are accessible through the Logs / Requests tab of a specific environment or a project deployment in it. Logs for REST and SOAP channels display results of individually processed endpoint calls. Scheduled job result summary logs become available after the entire job execution is completed.

Note: execution logs for internally invoked subflows are not currently preserved.

Logs can only be accessed through the Home panel and are stored for 7 days. Therefore, the time limit period for researching logs is 7 days from the completion of a flow.

Organizations with a free subscription plan cannot view request logs because this plan does not come with a dedicated runtime environment.

For other plans, the request logs tab is available only to organization owners and administrators.

How to Navigate to the Request Logs from the Home Panel?

1. Open the Environments tab and select the environment in which you need to view the logs.

2. Open the Logs tab and on it navigate to the Requests tab.

All recent results of runtime calls executed in this particular environment are displayed by default.

To view the request logs for a specific deployment, follow these steps:

1. Open the Deployments tab.

2. Select the desired deployment from the list.

3. From there, click the Requests tab to access the request logs.

An administrator can enable collection of the request logs at the step 4 in the deployment creation wizard. By default, their collection is disabled.

Log collection settings cannot be changed during the process of building, compiling, and deploying into the environment. Such changes must be made prior to the build.

How to View the Log Details?

Each log entry contains detailed information with specific content that depends on the type of the flow channel (REST, SOAP, scheduled).

To view the details, click the Details cell in the desired log entry. As a result, the system will open a pop-up window with additional information in a format that is appropriate for the executed flow's channel, as described below.

To close the pop-up window, click the OK button or the “X“ at the right top corner.

Details for the REST or SOAP Channel

The Details pannel displays the following log entry information:

• Time of log: the date/time when the log entry was generated.

• Project: the project that the entry originated from.

• Deployment: the deployment in which the log entry appeared.

• Flow: the flow that produced the entry.

• URL: the URL path that indicates the requested resource.

• Channel: the type of flow channel that the log entry originated from.

• Status: execution status indicating whether the call was completed successfully.

• Error (optional): in case of an error, a text message explaining its nature.

• Input: a copy of the input (request) data. Its format varies, depending on the flow input.

• Output: a copy of the output (response) data. Its format varies, depending on the flow output.

Example of a REST channel request log entry

Example of a SOAP channel request log entry

Details for the Scheduled Channel

The Details pannel displays the following log entry information:

• Time of log: the date/time when the log entry was generated.

• Project: the project that the entry originated from.

• Deployment: the deployment in which the log entry appeared.

• Flow: the flow that produced the entry.

• URL: the URL path that indicates the requested resource.

• Channel: the type of flow channel that the log entry originated from.

• Status: execution status indicating whether the call was completed successfully.

• Error (optional): in case of an error, a text message explaining its nature.

• Next run: displays the next 3 future date/time points when the flow is scheduled to run.

Example of a scheduled flow execution log entry

How to Find Logs for a Specific Request?

You can filter request logs by setting desired search parameters at the top of the tab and pressing the FILTER button.

The data can be filtered by project, deployment, flow, channel, from/to date, and execution status. Once the filter is applied, the system displays search results in the table below.

To return the filter values to their default settings, click the RESET button.

To refresh the Request log tab, click the refresh button. By doing so you can load the most recent log data, while still applying all selected filter settings.